Restaurant Serving Tips – 3 Basic Steps to a Wine Presentation

Looking for restaurant serving tips? You’re certainly not the only one. Having been in the business of serving people in high scale restaurants and country clubs for many years now, I know that there are some things that you must know to be successful and wine presentation is definitely one that you must master.

Here are the 3 basic steps to a wine presentation

1. The customer has picked the wine that they desire. You bring the wine back to the table and present it to the person who ordered it. The person will then look to see if it’s the bottle that they ordered. He/she will then check the vineyard, style, and vintage.

2. Assuming everything is to their liking, you then proceed to open it. Using a corkscrew, of course, you use the little knife to take off the foil. Always cut under the lip and always keep the bottle with the name facing them. Put in the corkscrew and turn until there is one turn left. This is so you don’t break the cork by going all the way through and pushing out the bottom.

Now take the corkscrew out and put it away. Pull out the cork and place it beside the person. What they should be looking for is a cork that is wet on one end and dry on the other. Preferably wet on the inside, because if it were to be wet on the outside, you’ll know that the bottle has leaked and air has most likely entered the bottle causing it to turn to vinegar.

3. Next, you pour just a little wine into the glass. The person will then swirl it around, smell it, and taste it. This process is done to make sure that the wine is indeed good. When they look at you and give you the okay to proceed, you fill up there glass about halfway.

You then go around the table clockwise, pouring for the ladies first. All glasses are filled halfway up. If it’s a bigger party and they only ordered one bottle of wine, you will pour less, assuring that everyone will receive the same amount. Place the bottle in the middle of the table near the host if it’s red and use an ice bucket for white wine and again place it near the host. Keep an eye on the table and their wine glasses so that you can fill them if need be.

This whole procedure is one of many important restaurant serving tips. Knowing and executing this will definitely make you appear more like a professional, which is what you want to be, right? The more professional, the better the chance for a higher gratuity.

How to Sabotage Your Own Presentations – Five Stupid Things to Keep on Doing to Ensure the Worst!

I thought I would collate 5 deadly presentation skills sins… here they are (tongue SLIGHTLY in cheek so just reverse them to get some really good ideas!)

1 use the same old tired introductory phrases… for example

“I’m what stands between you and dinner”

“I’ll try not to be too boring”

“For those who don’t know me… Here’s a quick introduction”

“You’ll have to excuse me I’m quite nervous”

“And now for the boring bit.”

All of these phrases assure your audience that you are about to deliver exactly the same presentation that they have heard 100 times before so if you want your audience tuning out right from the beginning make sure you start with one of these five killer phrases.

2 Use the same old tunes everybody else uses. For example use “Simply the Best” by Tina Turner or “We are the Champions” by Queen. Check out M-People and you will find that they have two tunes “What Have you Done Lately to Make you Feel Proud” and “Hero”. All of these songs are, if you like that sort of thing, fine songs by fine artists. For our purposes though they are the same old songs giving the same old messages. So to ensure people get the same message as usual, make sure you stick to the same old tunes.

3. Make sure you stick to a stupid layout just because this is how it’s always done in your organisation. This would include the projector and screen taking the vast majority of the space, and the speaker, the person who actually has to deliver the material, squeezed to one side of the room. You might also consider overheating the room to ensure that by mid afternoon your audience is going into meltdown. Oh, and absolutely ensure that you have one of those you “U” shaped tables set-ups. You know the sort, where the people on the side get cricks in their neck, and the people at the back strain their eyes to see you. On no account think about altering this room to something a bit more involving, interactive or conducive to a meeting.

4. Always ensure the sessions go over time and are way too long. You might know that most people’s attention span is between 20 and 45 minutes, so make sure that you go way past this so people begin to become distracted, bored, desperate for a comfort break and so on. Never consider making breaks little and often to keep people moving and to keep the interest level high.

5. Never sound excited, passionate nor interested in your own material. It’s often the case that conferences and events are used to promote new services or products or perhaps to sell a new software service to your colleagues in the room. Too many times the speaker is launching material which they say is exciting interactive and will do wonderful things for the people in the room BUT they don’t tell their faces this nor do they alter their vocal tone. So if you want to ensure you get the same results you’ve always got, just ensure you bring no passion to your presentations.

And in case you missed the earlier suggestion… AVOID…. the points above to improve your presentations.

Ways to Deliver an Engaging Presentation

Do you want to learn to be a better public speaker? Do you want to be able to give presentations that engage your audience?

To quickly recap, let us outline the three key components of public speaking:

  1. Message content
  2. Audience connection
  3. Message impact

Each of these three points will influence you as a presenter – the way that you come across to others. We previously discussed message impact and message content, which are the components influence the speech itself.

Then there is audience connection, which is influenced by the delivery of that written speech. Regardless of the size of the group or topic that you are presenting, you want to ensure that your speech is one that connects with the audience.

There are many different aspects of the speech that you need to consider. First, let us start with the delivery. Will you memorize your entire speech, make it up on the spot or somewhere in between?

The four methods of delivery are:

  • The Impromptu Speech
  • The Memorized Speech
  • The Manuscript Speech
  • The Extemporaneous Speech

However, a memorized speech is rarely recommended because it can become monotonous. The extemporaneous speech, otherwise known as a speech that is thoroughly planned out but not word for word, is usually the one most individuals favor.

Next comes the audience engagement. When you are giving a speech, you have a certain impact in mind. And the best way to convey this message is through emotion. What emotion do you want to evoke- sadness, happiness, or determination? Incorporating a short story or a narrative can help the audience connect to or picture the message. Stories, as well as jokes or visuals, are great tools to use.

Then, think about how interactive you want to be. This includes having a Q&A or a group exercise component, either at the end or throughout the speech. If used correctly, it can change the pace of your speech and re-energize the audience.

Now a key question- how do you know what delivery method to use? There is no clear right or wrong answer here. Each individual must find what works for him or her.

Think about times that you have given speeches and what seemed to work. Practice in front of people you trust and ask them for honest and constructive feedback. By running through different methods, you will find the best fit for you.

Go through all three of the components of public speaking before your next presentation and see the difference it makes!